Lost your manual? No worries.
Download the latest Doring Secure Roll User Manual for clear guidance on:
Operating your door
Remote control programming
Basic maintenance tips
What to do during a power outage
Keep your garage door running smoothly with all the information you need in one place.
If your garage door isn’t responding:
First, try re-pairing your remote with the control box using the video tutorials at the top of this page.
Check your fuse box to ensure the power hasn’t tripped.
Try replacing the battery in your remote fob.
If the issue persists, please contact our customer service team — we’re here to help.
Yes, we do. If any slats on your Doring Secure Roll garage door are damaged, we can replace them quickly and professionally.
Our doors are covered by a comprehensive guarantee.
Please visit our Guarantee page or contact our customer support team to arrange a replacement.
If the motor is turning but the door remains shut, the issue may be with the autolocks.
This will need to be inspected and fixed by a qualified engineer.
Please contact our support team below to arrange a visit from a Doring engineer.
